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Privacy Policy

Food Truck Affiliates, a division of Nikola Network,  is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand  how we collect, use, and safeguard the information you provide to us,  and to assist you in making informed decisions when using our Service.

Site: Refers to the Food Truck Affiliates website, accessible at https://nikola-network.com.

Service: Refers to the services provided by Food Truck Affiliates through the  Site, where users can join as mobile food vendors or book vendors for  events.

Terms: “We,” “us,” and “our” refer to Food Truck Affiliates and Nikola Network. “You” refers to you, as a user of our Site or Service.

By accessing our Site or Service, you accept our Privacy Policy and Terms of Use (found here: https://nikola-network.com/terms-of-use) and consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.


I. INFORMATION WE COLLECT

1. Personal Information:We  collect Personal Information including business contact details, names,  emails, and payment information necessary for our registration process,  consultations, and transactions.

2. Information Collected via Technology:To  use our services, you must provide an email address. For additional  services, we may require further Personal Information such as business  address, contact details, and payment information. We use cookies and  other tracking technologies to enhance your experience. These cookies  help us collect Non-Personal Information including session data, site  preferences, and user interactions.

3. Data Sharing:We  may share your business information with partners who assist us in  supporting our business members, including payment processors.

4. Registration Information:To  join Food Truck Affiliates, you need to create a business profile by  registering and providing an email address, username, and password. By  registering, you authorize us to collect, store, and use your email  address as described in this Privacy Policy.

5. Children’s Privacy:Our  Site and Service are not intended for individuals under 13. We do not  knowingly collect information from those under 13. If we learn that such  information has been collected, we will delete it. Please contact us at  support@nikola-network.com if you believe we have collected such information.


II. HOW WE USE AND SHARE INFORMATION

1. Personal Information:We  do not sell, trade, or rent your Personal Information for marketing  purposes without your consent. We may share Personal Information with  service providers for purposes like email communication. These providers  are bound to use your information only as directed by us.

2. Non-Personal Information:Non-Personal  Information is used to improve our Service and customize user  experience. This information may be aggregated and shared with partners,  advertisers, or third parties.

3. Business Transactions:In  the event of a merger, acquisition, or sale of assets, your Personal  Information may be transferred. The acquiring entity will handle your  information as per this Privacy Policy.


III. HOW WE PROTECT INFORMATION

We  implement security measures including encryption, firewalls, and secure  socket layer technology to protect your information. However, no  security measure is foolproof. By using our Service, you acknowledge and  accept these risks.


IV. YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

You  can opt out of marketing communications by following the unsubscribe  instructions in each email or via the opt-out section on our Site.  Administrative emails will still be sent as necessary.


V. LINKS TO OTHER WEBSITES

Our  Site may contain links to other websites. We are not responsible for  the privacy practices of these sites. Please review the privacy policies  of any third-party sites you visit.


VI. CHANGES TO OUR PRIVACY POLICY

We  may update this Privacy Policy from time to time. Significant changes  will be communicated via email or a prominent notice on our site.  Non-material changes will take effect immediately.


VII. CONTACT US

For questions regarding this Privacy Policy or our practices, please email us at support@nikola-network.com.

Last Updated: July 2024

Refund Policy

Nikola Network – Services & Subscriptions

Effective Date: 02/2026

Nikola Network provides digital services, professional consulting, directory listings, membership access, educational programming, and subscription-based offerings. Because many of our services begin immediately upon enrollment or purchase, the following refund terms apply.

SUBSCRIPTION REFUNDS

Annual Directory & Membership Subscriptions

Annual subscriptions are eligible for a 100% refund within seven (7) calendar days of the original purchase date, unless services have already been rendered.


“Services rendered” means any work performed or initiated by Nikola Network on behalf of the subscriber, including but not limited to:


  • Listing activation or publication
  • Profile setup or configuration
  • Category placement
  • Lead transmission or booking inquiry distribution
  • Promotional inclusion or feature placement
  • Access to online or in-person sessions
  • Vetting review or onboarding processing
  • Administrative setup


Services are considered rendered once initiated, whether or not the subscriber has utilized or benefited from them.


After seven (7) calendar days from purchase — or once services have been rendered (whichever occurs first) — subscriptions are non-refundable and non-prorated.


Subscriptions automatically renew unless canceled prior to the renewal date.

Professional Services (Consulting, Marketing, Strategy, Advisory)

Due to the customized and labor-based nature of consulting and strategic services:


  • Payments for professional services are non-refundable once work has commenced.
  • If a cancellation request is made prior to the start of services, a refund may be issued minus any administrative or processing fees.
  • Deposits securing projector or event timelines are non-refundable.


Work is considered commenced once strategy development, research, document preparation, marketing setup, advisory sessions, or related deliverables begin.

Events, Workshops & Educational Programming

  •  Tickets for events, workshops, or educational sessions are non-refundable unless the event is canceled by Nikola Network.
  • If an event is rescheduled, registration may be transferred to the new date.
  • In certain cases, credit toward future programming may be offered at our discretion.

Chargebacks & Payment Disputes

By purchasing any service or subscription, you agree to contact Nikola Network directly to resolve any billing concerns prior to initiating a chargeback.

Unauthorized chargebacks may result in immediate termination of services and collection efforts for any unpaid balances.

DISPUTE RESOLUTION & BINDING ARBITRATION

By purchasing any service or subscription, you agree to contact Nikola Network directly to resolve any billing concerns prior to initiating a chargeback.

Unauthorized chargebacks may result in immediate termination of services and collection efforts for any unpaid balances.

Agreement to Arbitrate

By purchasing any service, subscription, membership, event registration, or digital offering from Nikola Network, you agree that any dispute, claim, or controversy arising out of or relating to your purchase, use of services, billing, refunds, or relationship with Nikola Network shall be resolved exclusively through binding arbitration, rather than in court, except as otherwise provided below.

Arbitration Process

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules then in effect.


  • Arbitration shall take place in Wake County, North Carolina, unless otherwise agreed in writing.
  • The arbitration shall be conducted before a single arbitrator.
  • The arbitrator shall have authority to award monetary damages consistent with this Agreement but shall not have authority to award punitive damages.

Each party shall bear its own legal fees unless otherwise required by law. 


Waiver of Jury Trial

You and Nikola Network knowingly and voluntarily waive any right to a jury trial for disputes arising under this Agreement.


Class Action Waiver

You agree that any arbitration shall be conducted in your individual capacity only and not as a class action, collective action, or representative proceeding. You waive the right to participate in any class or collective action against Nikola Network.


Small Claims Exception

Either party may bring an individual claim in North Carolina small claims court for disputes that qualify, provided the claim remains on an individual basis and is not removed to another court.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles. 

Policy Updates

Nikola Network reserves the right to update this Refund Policy at any time. Updates will be reflected with a revised Effective Date on this page. 

CONTACT US

For questions regarding this Refund Policy or our, please email us at support@nikola-network.com.

Last Updated: February 2026

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Copyright © 2023 Food Truck Affiliates - All Rights Reserved.

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